Privacy Policy

Last updated: 18 November 2025

1. Introduction

This Privacy Policy explains how Simba Sports Club ("Simba SC", "we", "us" or "our") collects, uses, discloses and protects information in connection with our official mobile applications, website (simbasc.co.tz), and any related services (together, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our Services:

2.1 Information you provide to us

• Account registration details such as your name, email address, phone number and password.
• Profile information such as your username, favourite team content preferences or profile photo.
• Payment and subscription information (handled securely by our payment partners).
• Messages and other content you choose to send to us (for example support requests or feedback).

2.2 Information collected automatically

• Device and log information such as IP address, device type, operating system, browser type and app version.
• Usage data such as pages viewed, features used, time and date of visits and app interactions.
• Approximate location information, when you allow location services, to help us customise content or comply with regional requirements.

2.3 Information from third parties

• Information from analytics providers and advertising partners about how you interact with our content.
• Information from payment providers when you make purchases or subscriptions through the app stores.

3. How We Use Your Information

We use the information we collect for purposes such as:

• Providing, operating and maintaining our Services.
• Managing your account and subscriptions.
• Sending you service-related notifications such as updates about your subscription, changes to terms or important security notices.
• Improving and personalising content (for example showing Simba SC news, match updates and offers relevant to you).
• Monitoring usage and protecting the security and integrity of our Services.
• Complying with legal obligations and enforcing our terms and conditions.

4. Legal Bases for Processing (where applicable)

Where required by law, we rely on one or more of the following legal bases to process your personal information:

• Your consent.
• Performance of a contract with you (for example, when you subscribe to premium content).
• Compliance with a legal obligation.
• Our legitimate interests, such as improving our Services and ensuring security.

5. How We Share Your Information

We may share your information with:

• Service providers who perform services on our behalf, such as hosting, analytics, customer support, and payment processing.
• Business partners such as app store providers (Google Play, Apple App Store) and authorised payment partners.
• Authorities and legal entities when we are required to do so by law or to protect our rights, users or the public.
• In connection with a business transfer such as a merger, acquisition or transfer of all or part of our assets, subject to appropriate safeguards.

We do not sell your personal information.

6. International Transfers

Some of our service providers may be located outside your country. Where this is the case, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection laws.

7. Data Retention

We keep your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example for accounting or legal obligations).

When information is no longer needed, we will delete it or anonymise it in a secure manner.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal obligations.
• Object to or restrict certain types of processing.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before responding.

9. Cookies and Similar Technologies

Our website and apps may use cookies, SDKs and similar technologies to remember your preferences, analyse how you use our Services and deliver relevant content.

You can usually control cookies through your browser or device settings. Disabling certain cookies may affect how some features of our Services work.

10. Children’s Privacy

Our Services are not directed to children under the age where consent is required under local law, and we do not knowingly collect personal information from such children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, apps or services that are not operated by Simba SC. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, provide additional notice in the app or on the website.

Your continued use of the Services after any changes have been posted means that you accept the updated Privacy Policy.

14. Contact Us

If you have any questions, requests or complaints about this Privacy Policy or how we handle your personal information, you can contact us at:

Simba Sports Club
Dar es Salaam, Tanzania
Email: info@simbasc.co.tz

Please include enough detail in your request so that we can understand and respond to you.